2Value support
For support of your open source software (such as Joomla, Magento or Drupal) you can contact our open source help- & service desk. A team of professionals will offer you the support in any form or shape that you require, whether this is part of a Service Level Agreement of through a strip card.
Open Source Service Desk:
- Professional service & support assured;
- Additional capacity of open source specialists on-demand;
- Advice of the best-suited Joomla, Magento or Drupal experts within our network.
Open Source Support Strip Card
The strip card is the most popular form of service and allows you to reserve time (hours) of an open source specialist. You will be allocated your own specialist who will assist you with all your open source support questions.
Open Source Service Level Agreement (SLA)
In a Service Level Agreement we capture the level of service you require for resolving incidents, management and maintenance of your website. You can have an open source help desk during workdays (SLA 5x8) at your disposal, or receive continuous support of our help desk (SLA 7x24).
Network of Open Source Professionals
2Value has a network of collaborating experts at its disposal. These networks are continuously advancing so you are assured of timely updates and ongoing reliability, and we can offer you support and integration for multiple open source products (such as Joomla, Drupal, Magento).
